✉ helpdesk@veopoint.com

✆  (903) 663 -2398

Support and Frequently Asked Questions

Currently there are no known issues on the network.

Veopoint Internet is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us. 

Information Collection: 

We collect only the information necessary to provide and improve our services. This may include name, email address, etc. We do not sell, rent, or share this information with any third parties. 

How We Use Your Information: 

The information collected is used solely for communicating with the intended party. We do not share your information with external parties for marketing or any other purposes. 

Your Choices: 

You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at 903-663-2398. 

Policy Changes: 

We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy. 

Last updated: July 2024

Most issues are resolved by simply turning off all your equipment for 10 seconds and turning them back on. Be sure to include the power supply that powers the outside Internet receiver antenna. Wait 15 minutes and test whether your issue is fixed. If not, call us.

More details coming. For now contact us at helpdesk@veopoint.com or call 903-663-2398.

Email helpdesk@veopoint.com for tech support and billing@veopoint.com for billing questions. Otherwise call 903-663-2398 for either.